Job Details

Nairobi

Requirements BS/MS degree in Computer Science, Engineering, Product design or leadership, or a related subject Proven experience and thorough understanding of all stages of system lifecycle: design, support, implementation Proven working experience working with growing companies to design/implement bespoke solutions to improve efficiency, security, or usability in operations Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python) Solid networking knowledge (OSI network layers, TCP/IP) Proven working experience with systems/workflow analysis and systems design Proven working experience with automations, system integrations and implementation Experience with monitoring systems Must enjoy working with a variety people and projects Must enjoy researching the scope and details of a given problem, and taking on responsibilities within the wide range of challenges and initiatives involved in effective system design and deployment, uptake/user buy-in, maintenance and continuous improvement Preferred experiences to make you stand out Proven working experience in installing, configuring and troubleshooting UNIX/Linux based environments Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JBoss, Apache, Ruby, NGINX) Solid Cloud experience, preferably in AWS Experience with virtualization and containerization (e.g., VMware, Virtual Box) Experience with automation software (e.g., Puppet, cfengine, Chef)

INFORMATION TECHNOLOGY

N/A

Flare is a fast-growing tech startup building next-gen emergency response for the future. Our 24-hour rescue.co Dispatch Centre provides life-saving services throughout Kenya and our and cloud-native Flare platform powers emergency response for SOS and EMS applications.


We are looking for a Systems Engineer to help design, build, maintain, and troubleshoot our rapidly expanding operational, dispatch, and data sharing systems. You will be part of a talented team of dispatchers, operations managers and engineers that demonstrate superb technical competency, delivering mission critical services and systems and ensuring the highest levels of usability, accuracy, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Alternatively, we're open to people with a strong product design background and advanced technical proficiency needed to design, test and implement systems, softwares, hardwares and protocols.


Responsibilities
Review software and hardware systems, data management, and operational processes to evaluate and design systems for accuracy, usability and efficiency in critical operations
Install, configure, test and maintain operating systems, application software, hardware, and system management tools
Proactively ensure the highest levels of systems and infrastructure availability
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with ops team and developers to implement needed softwares, software fixes, or processes
Maintain security, backup, and redundancy strategies
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
Integrate software and hardware systems where needed to reduce human data entry or opportunities for human error
Participate in the design of information and operational support systems
Provide 2nd and 3rd level support
Document system protocols and train team members on systems and processes
Work with external or internal resources to deploy new software/hardware solutions like CRM integrations, data dashboards, or secure data management systems; liaise with vendors and other IT personnel for problem resolution
Manage and monitor all installed software/hardware systems


Requirements
BS/MS degree in Computer Science, Engineering, Product design or leadership, or a related subject
Proven experience and thorough understanding of all stages of system lifecycle: design, support, implementation
Proven working experience working with growing companies to design/implement bespoke solutions to improve efficiency, security, or usability in operations
Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
Solid networking knowledge (OSI network layers, TCP/IP)
Proven working experience with systems/workflow analysis and systems design
Proven working experience with automations, system integrations and implementation
Experience with monitoring systems
Must enjoy working with a variety people and projects
Must enjoy researching the scope and details of a given problem, and taking on responsibilities within the wide range of challenges and initiatives involved in effective system design and deployment, uptake/user buy-in, maintenance and continuous improvement
Preferred experiences to make you stand out
Proven working experience in installing, configuring and troubleshooting UNIX/Linux based environments
Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JBoss, Apache, Ruby, NGINX)
Solid Cloud experience, preferably in AWS
Experience with virtualization and containerization (e.g., VMware, Virtual Box)
Experience with automation software (e.g., Puppet, cfengine, Chef)



To apply for the position
Please submit a one-page resume in PDF format. Any applications with resumes longer than one page WILL AUTOMATICALLY NOT PASS OUR SELECTION CRITERIA. To do this, please only highlight your most relevant experiences and achievements, and only include information that you believe is important for us to consider when filling this role.


Benefits
Lean and Agile team of highly-skilled and experienced global tech talent.
Mission-driven team & work; chance to work on innovative, live and action-packed lifesaving platform.
Health insurance, and of course Flare's rescue.co cover: ambulance and roadside assistance for you and your family.
Short / long term disability + life insurance.
Delicious daily breakfast and lunch.
Flexible holiday policy.
Fun and flexible work environment.

0 - 0 Year(s)

Flare is a fast-growing tech startup building next-gen emergency response for the future. Our 24-hour rescue.co Dispatch Centre provides life-saving services throughout Kenya and our and cloud-native Flare platform powers emergency response for SOS and EMS applications.