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Operations Manager (English)
Ghana
You have a solid track recordin operations management in a call centre or BPO company You have excellent verbal and written communication in English In this role, you will interact with multiple stakeholders within and outside the Group – strong interpersonal skills are mandatory You are familiar with standard commercial and legal documents, as well as Health and Safety You demonstrate a strategic focus with enthusiasm for business development You can challenge, solve problems and deliver efficiency
CONSULTANCY
N/A
Operations Manager with English

https://cx.predictivehire.com/q5rVIsyUr

Start a new career with one of the largest BPO companies in the world! We are looking for an Operations Manager to plan and provide effective operational services across the full range of activities of our business in Ghana. In this role, you will play an essential part in building our business’ strategic model and operational capabilities.
This is a unique opportunity to join a people-first multinational company and develop the foundation of our sites in Ghana in collaboration with our regional Ops Directors.

As our Operations Manager, you will:
Ensure the smooth delivery of operational services (such as Finance, HR, and Research Services, communications, training and outreach)
Set clear team goals, assign tasks and set deadlines
Recognize high performance and reward accomplishments
Develop action plans to optimize performance and drive continuous improvement
Plan budgets through standardising and implementing improved processes and protocols
Ensure important company updates are communicated to the team, and develop strong feedback channels
Maintain an in-depth understanding of team schedules
Support on projects as outlined by the CEO or regional Department Directors

Requirements:
You have a solid track recordin operations management in a call centre or BPO company
You have excellent verbal and written communication in English
In this role, you will interact with multiple stakeholders within and outside the Group – strong interpersonal skills are mandatory
You are familiar with standard commercial and legal documents, as well as Health and Safety
You demonstrate a strategic focus with enthusiasm for business development
You can challenge, solve problems and deliver efficiency

What’s in it for you:
Competitive salary in line with industry standards
Possibility for career growth: Regional Ops Manager, Subsidiary Ops Director
An international network of leaders, disruptors and doers

1 - 0 Year(s)

If interested please send me your updated profile , and you can also refer your friends

Contact Details

COMPANY
FJA-FJA-5
01st Jun 2021

Testimonial

Since we started a relationship with Findajobinafrica, we have considerably learnt from you, especially in the e-recruitment process. You have shown a solid ability to manage clients through demonstrating every day your "customer oriented attitude". Thanks a lot for your high quality support & our professionalism. We hope this relationship continues -
Employee Relations Manager, BAT Cameroon
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Oxfam GB AFRICA